The MEL Process
In 2010 Prof Rachel Thibeault, head of the department of Health Sciences at the University of Ottawa University in Canada, offered to help us initiate a process of Monitoring, Evaluation and Learning (MEL in short). We were delighted and grateful. Prior to the designing and implementing a MEL system, a careful analysis of the organisation and the context in which it will unfold is required. This request was followed by the selection of a doctoral student (Marie Grandisson) at the University of Ottawa and four subsequent visits have taken place in 2011, 2012 and 2 visits in 2014.
A Monitoring and Evaluation framework has been developed with carefully selected indicators to measure the outcomes of programmes. Information systems are established which monitors participation in all programmes. Monitoring and Evaluation is ingrained in programme design and implementation and furthermore includes both quantitative and qualitative information to enable our programme on the road of continuous improvement.